BOOKINGS & STAY INFORMATION
What are the check-in and check-out times?
Check-in is available from 3:00 PM.
If you have booked beach service for the day of arrival, you may use it starting from 9:00 AM.
On the day of departure, rooms must be vacated by 11:00 am so that we can prepare them for incoming guest.
Is it cheaper to book through the hotel's official website?
Yes. Booking directlywith the hotel gives you:
the best available conditions
greater flexibility for changes
direct contact with Reception for personalized requests
In addition, parking is free of charge for direct bookings.
What is your cancellation policy?
Reservations are generally prepaid and non-refundable.
However, for direct bookings we offer greater flexibility and, in case of documented travel issues, we may issue a voucher valid until September 30 of the current year.
Is the tourist tax included in the room rate?
No. The tourist tax required by Municipality of Pietra Ligure is not included in the room rate and must be paid at the hotel.
The current rate is € 2,00 per person per night (children under 12 are exempt), for a maximum of 5 consecutive nights, from April 1 to October 31, unless otherwise determined by local authorities.
Do I need to show ID or passport at check-in ?
Yes. At check-in all guests, including minors, must present a valid ID or passport.
Can minors stay at the hotel without their parents?
Minors may stay accompanied by an adult other than their parents only with written authorization from the parents and a copy of their ID document.
The authorization form can be requested via email.
Is early check-in available?
Early check-in cannot be guaranteed, especially during high season.
Upon arrival you may leave your phone number and we will notify if your room becomes available earlier.
In the meantime, all hotel facilities can be used before check.in.
Does the hotel offer late check out?
Late check-out is subject to availability, must be requested at Reception the evening before departure, and involves an additional charge.
Can I store my luggage before check-in or after check-out?
Yes, luggage storage is available both before check-in and after check-out.
Does the hotel provide changing rooms for guests?
Yes, we provide two changing rooms with showers, wich can be used before check-in and after check-out.